Return Merchandise Authorization Request

Return Merchandise Authorization Request

Terms & Conditions*
IMPORTANT INFORMATION: 1) Electronic items being returned for WARRANTY CONSIDERATION will be returned by us to the manufacturer. Credit will be issued upon warranty approval by the manufacturer. We suggest contacting our technical support department prior to returning for warranty consideration. 2) All items shipped for WARRANTY CONSIDERATION or ORDERED IN ERROR must be shipped freight PREPAID. Collect shipments will be refused or charged back. For other return reasons we will provide shipping information to you on the RETURN AUTHORIZATION FORM. 3) Items being returned for credit that are ORDERED IN ERROR must be returned to us in “AS NEW” condition with no damage or marking on the packaging and within 30 days of purchase date. Items returned that are not “AS NEW” will be assessed a re-stocking fee so that they can be re-packaged and made saleable. Electronic items that have been installed are non-returnable. 4) Special order items are non-returnable.
- I have read and acknowledge the terms & conditions
Dealer Company Name*
Dealer Contact Name*
Email*
Phone*
Return #1
Part Number*
Quantity*
Please enter a number from 1 to 100.
Original Invoice Number*
Date of Purchase*
MM slash DD slash YYYY
Serial Number*

If this is not a pump or electronic, please enter “not applicable”.
Return Code*
Tech Support Ticket # (If applicable)
Please contact our Technical Support Department to troubleshoot and obtain a ticket number prior to submitting electronic products for warranty.
Description of Issue*
Upload Image(s)
Drop files here or

Accepted file types: jpg, png, Max. file size: 1 MB, Max. files: 5.
Please upload any image(s) that you feel would assist us in our evaluation of this request for return.
Do you have another item to add to this request?*
- Yes
- No
Return #2
Part Number*
Quantity*
Please enter a number from 1 to 100.
Original Invoice Number*
Date of Purchase*
MM slash DD slash YYYY
Serial Number*

If this is not a pump or electronic, please enter “not applicable”.
Return Code*
Description of Issue*
Upload Image(s)
Drop files here or

Accepted file types: jpg, png, Max. file size: 1 MB, Max. files: 5.
Please upload any image(s) that you feel would assist us in our evaluation of this request for return.
Do you have another item to add to this request?*
- Yes
- No
Return #3
Part Number*
Quantity*
Please enter a number from 1 to 100.
Original Invoice Number*
Date of Purchase*
MM slash DD slash YYYY
Serial Number*

If this is not a pump or electronic, please enter “not applicable”.
Return Code*
Description of Issue*
Upload Image(s)
Drop files here or

Accepted file types: jpg, png, Max. file size: 1 MB, Max. files: 5.
Please upload any image(s) that you feel would assist us in our evaluation of this request for return.
Do you have another item to add to this request?*
- Yes
- No
Return #4
Part Number*
Quantity*
Please enter a number from 1 to 100.
Original Invoice Number*
Date of Purchase*
MM slash DD slash YYYY
Serial Number*

If this is not a pump or electronic, please enter “not applicable”.
Return Code*
Description of Issue*
Upload Image(s)
Drop files here or

Accepted file types: jpg, png, Max. file size: 1 MB, Max. files: 5.
Please upload any image(s) that you feel would assist us in our evaluation of this request for return.
Do you have another item to add to this request?*
- Yes
- No
Return #5
Part Number*
Quantity*
Please enter a number from 1 to 100.
Original Invoice Number*
Date of Purchase*
MM slash DD slash YYYY
Serial Number*

If this is not a pump or electronic, please enter “not applicable”.
Return Code*
Description of Issue*
Upload Image(s)
Drop files here or

Accepted file types: jpg, png, Max. file size: 1 MB, Max. files: 5.
Please upload any image(s) that you feel would assist us in our evaluation of this request for return.
Phone
This field is for validation purposes and should be left unchanged.

BC Warehouse Hours

Monday to Friday: 7:00am to 4:30pm

Calgary Warehouse Hours

Monday to Friday: 8:00am to 4:30pm

CONTACT

BC Head Office

102-26712 Gloucester Way
Langley, BC V4W 3V6
Tel: 604-856-7711
Fax: 604-856-7744
Toll Free: 1-877-345-7727
customercare@asp-supply.com

Calgary Alberta Branch

2133-6027 79th Avenue SE
Calgary, AB T2C 5P1
Tel: 403-203-4260
Fax: 403-203-1080
Toll Free: 1-877-345-7727
customercare.ab@asp-supply.com

OUR COMPANY